We are writing to advise you that P&O Ferries and Irish Ferries have announced a new space charter for the Dover-Calais route.
The agreement means arriving vehicles booked with either carrier will be offered the next available departure when they arrive at the port, whichever company is operating it – helping customers reach their destination faster.
Initially serving freight customers, the agreement will see all freight on the quayside shipped on the next available sailing on either carrier, minimising wait times in port and maximising the utilisation of our capacity.
Under the agreement we intend to extend the space charter arrangement to passengers, enabling them to benefit from greater flexibility over travel times and reduced delays, particularly in peak periods.
The agreement offers a better service to freight and tourist customers focussed on both journey time and the value offered by ferry crossings.
All commercial activities remain entirely under the control of each of P&O Ferries and Irish Ferries.
We are determined to give our customers the best possible service and we believe this agreement is another major step that will help us to achieve that goal.
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