United Kingdom 
Republic of Ireland 
Polska 
România 
Republica Moldova 
Российская Федерация 
Украина 
Республика Беларусь 
Литва 
Латвия 
Эстония 
Deutschland 
Schweiz 
Österreich 
Lichtenstein 
Belgien 
Luxemburg 
Magyarország 
Česká republika 
Slovenská republika. 
España 
Italia 
Bulgaria 
IdiomaPartnerships
Freightlink is working with a number of key strategic partners to enhance the service we are able to provide to our customers.
Key Benefits
Experience
We provide a customer journey like no other. Smooth, seamless transactions at all times.
Booking Data Exchange
Direct links into suppliers systems. Bookings made via EDI.
European Links
Connecting over 50 countries, across more than 1000 different ferry routes.
Forward Thinking
We always look to innovate and make sure the decisions we make have a positive impact on our customers.
Connections
Relationships and partners are key to developing in the freight ferry industry. We pride ourselves on ours.
Exclusivities
Products and processes that are only available through Freightlink.
Advanced Technology
For years we have been the first to make a move, and from this we own one of the powerful ferry booking systems.
Familiarity
All accounts get a dedicated account manager available at the critical times. Never be a number.
Expand Networks
One of our partners, could be your next partner. Talk to us about who we work with, you never know what you could get out of it.
Excellent service! very helpful and fast.
Перфектно!
Great service from our agent Yanislav. Easy to use platform
You make the process easy for me as transport organiser. Nothing is ever a problem for you. I love it.
Professional and efficient. My company has used Freightlink for years and they have never let us down. Fantastic service from friendly, helpful and knowledgable staff. Thoroughly recommended.
tempestivi e disponibili, molto gentili.
Very nice customer service. Thank you
Daniel Mester was superb I was in a state as we had put ad blue in a diesel tank and were trying to organise another van to come out, and I had about 20 per cent battery on my phone he did everything possible to make my bookings go easily, I was so worried about getting it wrong in my frazzled state but he calmed me down and got everything done, he is a credit to your company and I would like to thank him for all his help. Fiona Pattison Cycle Transfer
Every booking has been great, no problems what so ever, and help is a phone call away.
Perfect company
Perfect TEAM
The best for ferry bookings! Efficient and competent assistance, difficult to find better. Recommended!
Hi Erin, Thanks to Freightlink the booking for our tractorpulling team went real smooth!! We will contact you again next year
Vielen Dank für die tolle Unterstützung, alles funktioniert super. Jeder Mitarbeiter ist sehr freundlich und sehr kompetent. Herzliche Grüße
Very Good like always! Easy and quick. Thank you Freightlink!
Outstanding service by Patrick, very patient and explained everything - really went above and beyond! 5* all the way, highly recommended
Great customer support. 10/10
I had the pleasure of speaking with Daniel in the Customer Services department today. He was very professional and very helpful. He answered all of the questions I had and gave me the information I needed. Thank you Daniel :)
PROFESSIONALI E COMPETENTI!!SEMPRE DISPONIBILI
buongiorno, ottimo servizio , veloce ed esauriente , sempre disponibili a seguire il cliente ad ogni step. Grazie e complimenti
Thank you for support. We enjoy booking with freightlink!!!
It was an absolute please dealing with Freightlink the three members of staff that I spoke to Peter, Patrick and Joanne couldn't have been more helpful and assuring they are an absolute credit to the Freightlink company
Very helpful
Very good for business and tickets for ferries, I am very happy for them.
Immer wieder sehr einfach zu buchen.
Always email you back if you are unsure about procedures in documentation
the booking was great
Super rapida .
10/10 FOR ALL THE PERSONNEL, THEY WERE EXCEPTIONAL
Had to amend a booking at the last minute. Daniel was exceptional. If only all companies were this efficient.
I am very satisfied with the services of Freightlink Solutions. Reservations are quick and convenient. They offer a wide variety of services.
Great customer service, very friendly and helpful staff, unbeatable prices
Great coperation with Jana (our contact in Freightlink).
Thank you so much to Julia! Helped me with a very time sensitive issue and got everything sorted and confirmed for me in perfect timing! Thank you
They know what and which questions to ask.
First time user. Swift and easy to use, no problems with the booking.
They don’t mess around they get the job done
Excellent service I found it very simple to book a ferry, the team were very professional and helpful
Everything went smoothly. The staff was very supportive.
elég dinamikus volt a foglalás
Serviciile sunt de buna calitate,se oferă indrumare si asistenta, orice problema este rezolvata cu promptitudine si profesionalism, iar timpii de reactie a echipei fata de clienti este optim. Recomand!
First time user and they have helped me out massively with bookings and paperwork Really friendly and approachable Can't recommend enough
Absolutely fantastic I had to ring Freighlink before I booked it online just had to ask the question got all the answers so it was effortless
AMAZING! SO HELPFUL AND KIND. Our campervan unfortunately broke down just outside Hook of Holland and was not drivable/ would not have been able to be fixed in Rotterdam easily due to the breakdown happening late Saturday afternoon. Stenaline helpfully suggested we could book the van as freight and still potentially make our overnight crossing if we used this agency to help with the post-Brexit paperwork. The website was so easy to use (at the side of the road) but the most amazing thing was the help given by phone and behind the scenes by Patrick. He was so helpful, kind and helped ensure we made the evening crossing by sorting out things at significant pace. We had no idea this was even possible but when we got to the ferry it all worked like clockwork and we sailed on the same crossing as planned with Lola the Van safely stowed! The next morning we were able to contact recovery UK side and got home safe and sound with our van not much later than we would have without the breakdown. We can’t thank you enough for the incredible support given and Patrick is our hero! Do let us know if you ever want a testimony for your website as we are now v big fans. Thank you.
O echipă extraordinară, oameni dedicați.de mare ajutor, recomand cu multa căldură. Adevărați profesioniști!!!!
All good!The request was not resolved, I contacted the shipping company! They resolved it flexibly in 10 minutes!
Quick replies to questions. Excellent!
I spoke with Milan who was incredibly helpful and took the time to explain everything I needed to know and answer every question I had.
Excellent service
good and fast communication with the customer service center. Quick and accurate answers to all questions
Easy way to book for all of our commercial vans. Extremely helpful team and full of advice with regards customs paperwork etc.
Perfect!!!!!
It was my 1st time using Freightlink. I was sending a unaccompanied trailer and boat to Holyhead. It was so straightforward, I had a question rang the phone no and the girl on the other end was so helpful. A real positive experience. Will definitely recommend to others.
Everything was fine.
Every time very good service’s !
Vielen Dank für die wundervolle Unterstützung bei unseren Buchungen, und für das fantastische Service. Alles Gute und liebe Grüße aus Salzburg
Fantastic service, this booking was made simple for me by the professionalism of the booking staff. Thank you
Always a pleasure when calling Freightlink. They are so helpful and knowledgeable.
All was super ok!
Truly helpful and dedicated people! They went the extra mile when I had a problem and kept my truck rolling! Thank you Freightlink, especially, thank you Patrick and Georgiana!
Excellent customer service from Joseph and problem now resolved.
Had a small problem with the on line booking however rang up the the girl on the phone was fantastic
Excellent job! Thank you Aleksandra Shumovska!!!
Szybko łatwo i przyjemnie. Tak trzymać
jestem bardzo zadolona z obsługi. polecam :)
Excellent professional service. Joanna was brilliant in organising everything and answering all my questions. Will use for next shipment
WSZYSTKO OK POLECAM
During our bookings so far, we received perfect information from Mr. Klacsmányi, with helpful and fast administration in everything.
Good service
Thank you Freightlink once again. You have an awesome customer service team, friendly, patient and very helpful. You deliver perfect service for this small business and you have our total loyalty. Thank you. Iain
Very happy with this service, easy to use and convenient to use on my phone.
Great service. Easy flexible bookings anywhere.
excellent service, helpful and effecient.
Segítókész és profi kollégák!!!
Yes, I`m happy working with you.
This was my first time and I’m really happy. Communication, alerts and all staff was great
Fast and precise reply of all questions – very exciting!
No problem travel with freightlink
Fast and precise
Super gute Hilfe auch bei der Abwicklung der neuen Brexit-Verordnung
online foglalás történt
MOLTO PROFESSIONALI
easy to use website just what i need
The people I have dealt with at Freightlink have always been very friendly and extremely helpful. To date my experience has been very good. Good customer service seems to be a rare thing in recent times. Freightlink appear to be leading the way.
1234567890
Very helpful and simple shame that I can’t pay over the phone as before otherwise fantastic service
All was good, fast and no problems.
perfect thanks
Great thanks
Always a easy fantastic service from freightlink plus you know your getting the best price available. I always use these knowing my booking will be hassle free . Thank you.
Nagyon jó ügyintézés és gyors!
Lijepo iskustvo,dobra komunikacija i organizacija! Lako rukovanje preko aplikacije!
Ferry was spotless food was excellent and staff really friendly and helpful will definitely keep using freight link, staff at freight link were very helpful as this was my first trip I phoned just for advice and it was second to none. Brilliantly worked Freight Link..
very, very good
Thanks transport2bulgaria
Lucrez cu FREIGHTLINK de 4 ani , sunt foarte buni în comunicare și tot ce tine de bilete de vapor , sunt foarte mulțumit.
Best team of advisers! Very proffesional and helpful. Patrik (for Romanian clients) is brilliant! Keep up the good work! You are great! Thank you all So much!
Todo bien.
Excellent advise and support team
I'm very satisfied with your service.
Very helpful, efficient and a pleasure to work with :-)
quick response to questions
Perfect as usual
A nice and easy process,
Loving your work
Helped me complete a customs form, so i could not stress about it. I use Freightlink for all my ferry bookings,and would not consider changing. Thank you.
As a first time private person availing of this service I found Freightlink to be very helpful and professional.
la qualité de service est au top merci à l'équipe Joseph and Julia ;);)
Köszönöm szépen nagyon korrekt és emberi a hozzállás mind a társaság mind a személyzet részéről!
Sadie. answered any queries I had and everything was sorted for me. Great service. Thank you.
I regularly use Freighlink for our business travel requirements. Yesterday I hit a major issue when we were refused to board at a UK port. I called Freightlink for assistance. With the great help from Sadie, Patryk and Lukas we managed to board on the final hour. Without their expertise and 'megamind' knowledge it would not have happened. Kudos to a great team, you're amazing.
I am satisfied with the service
Very Good Service
i book for our engineers al the time, never had a problem with the agents, always helpful and pleasant
VERY HELPFULL
Contact with their colleague is very good, always helpful and friendly. We can only recommend you to all our partners. The website is easy to use. We love using it.
Excellent service, friendly and very helpful.
Fast answer!
All the team in Freightlink that I’ve dealt with have been super efficient and friendly.
Best company to book with.
Good friendly service very flexible when needing to change times. They have phone lines and you can talk to people and they are all very helpful
Easy to use platform and follow up contact has been amazing. Very helpful staff that can’t do enough to ensure your booking experience is handled to the very best standard.
We had to change our GVMC as the vehicle that was to be used broke down. Customer service was brilliant and went above and beyond what most services would have and he got us sorted for the delivery the next day (Sunday Crossing). Many thanks
Helpful dependable flexible and a real person on the end of the line. Gets my vote for great service.
WE ARE SATISFIED WITH THE SERVICES OFFERED AND THE PROFESSIONALISM OF THE FREIGHTLINK TEAM
Very flexible and friendly customer service
very helpful staff and a good service from everyone i talk with.
Excellent service
Friendly staff who try to find solutions and not problems.
Such a helpful and efficient lady. Thank you 🙂
Very good !!!!
Maximálisan elégedett vagyok, mind a kapcsolattartással, mind a jegyvásárlással
Straight forward, no problem.
""
Lukas is a legend. So helpful and knowledgeable. Goes above and beyond.
You always help with my situations. And you do it calmly and efficiently. Everyone I speak to helps me greatly.
very friendly service, quick answers by phone and mail by our customer service Umar Rama, always trying so solve problems quickly and professional
Sehr geehrter Herr Rama, ich danke Ihnen vielmals für ihren super Suport. Durch Ihre Hilfe können wir nun schneller und einfacher Buchen. Tolle Sache und sehr gut gemacht. Viele Grüße A. Abd Elrazag
Ich kann Freightlink nicht genug empfehlen, ein großartiger Job von Hr Rana Umar. Es ist sehr von Vorteil einen deutschsprachigen Fachmann am Telefon zu haben. Sogar am Sonntag die Mail beantwortet und aktiv auf mich zugegangen als ein Mail nicht rausgegangen ist. Absolut top Peter Kletzenbauer
No matter how many questions I've had, the German Account Manager Umar Rama has always had an answer. I really appreciated the fast and competent replies. Top Service, thank you :)
The price/performance ratio was very good. Our contact person Mr. Umar Rama was very friendly, extremely competent and very quick to process
Whenever we have a request, Umar Rama helps us without hesitation. Our problems are solved very quickly and efficiently by Mr. Rama. He is also very friendly when dealing with customers. Thank you from Transfood
Danke für das nette Gespräch und Auskunft vor Herr Rama. So eine Kundenbetreuung wünscht man sich öfter.
I can't recommend Freightlink enough, we travel to Ireland regularly and they couldn't be more helpful. Sadie sorted out an issue for me this morning, that could have been potentially very problematic, and she did it quickly, efficiently and with kindness and understanding. I am very grateful!
Der Deutsche Account Manager Herr Rama, hat mir wirklich sehr weitergeholfen. Er hat sich zeit genommen und sich um meine Fragen gekümmert. Aus diesen Grund liebe ich es über Freightlink zu buchen, ich habe einen deutschen Ansprechpartner, der auch noch nett und hilfsbereit ist. Danke!
Herr Umar Rama, ist ein sehr hilfreicher Mitarbeiter von Freightlink. Er hilft mir immer in schwierigen Buchungen und ist immer telefonisch erreichbar. Sollte man Herrn Rama nicht erreichen, erfolgt immer ein Rückruf.
First time I have used this service for heysham to Warren point...service was very easy to understand and I will be using a lot more...many thanks to your staff and sites.
Für die gute Auskunft und das äußerst nette Gepräch bedanke ich mich herzlichst mit freundlichem Gruß Hinteregger.
Vielen Dank Herr Rama für die Betreuung, Beratung und abschließende Buchung!
Always extremely helpful and human! Get through on the phone easily!
Experience was good everything was quick and easy to book fare. But price is to high when booked ticket I finded about 50€ cheaper fares from another provider.
Been using Freightlink for a number of years. Always extremely helpful, courteous and knowledgeable. Big thanks to Patrick Stefanescu for getting us out of a deep hole today.
Very good service and support even on a weekend and in the middle of the night. Thank you !
Alles bestens auch mit der Umbuchung. Sehr schnell reagiert und auch alle Fragen genau beantwortet
I have been using their ferry booking service for almost 2 years. The team is always helpful and kind and always finds the right solution
Yanislav Ivanov - an incredible agent. 24-7 is available. Excellent communication and instant feedback.Yanislav Ivanov is extremely competent and a great professionalist.
Nagyon segítőkész csapat. Csak ajánlani tudom.
Very good!!
This was my first Ferry Booking experience. Milan the advisor was very patient, and help me through the booking process step by step. Will use them again.
Thank you Alex, when I rang Freightlink she talked me through everything, very good service.
Super Beratung, Professionelle Zusammenarbeit !
Tot personalul de la Freightlink Solutions Ltd Sunt foarte politicosi și pregătiți să te ajute.gasind o soluție favorabilă pentru tine..eu unul pot spune că sunt foarte mulțumit de iei..deoarece eram in criza de timp și îmi trebuia tichet și mă rezolvat in. Ultimul moment..pentru asta Va mulțumesc.
Sehr schnelle Hilfe durch Herrn Umar Rama
Szybka i wygodna rezerwacja
Herr Umar Rama ist sehr höflich und fachlich sehr kompetent und hilfsbereit
I have just spoken to Daniel and I am very pleased with his service. He was polite and friendly and addressed my enquiry professionally. The issue was sorted completely and Daniel gave me advice should I encounter similar problems with a future booking. Thank you very much
Denisa Ifteme thank you so much! Perfect job!
Bardzo miła obsługa polecam
Great experience. Everything is fast! Soft and simple website! I do recommend it.
perfect choice
I spoke with Daniel and previous to this his colleague. Incredibly helpful and courteous. a first class service from the team and definetely worth their weight in gold. Excellent!
Very helpful, every time i asked for help, they where always there to help me
Very good and nice
Excellent service and helpful staff
Straight forward no problems
Excellent service every time bookings made in under 15 minutes never failed us yet
very professional stuff
Great customer service, really helpful and friendly staff.. I've used Freightlink for years and they never fail to deliver.
Great people to deal with, nothing is too much trouble.
Good personal counceling
Ich war sehr zufrieden Daniel Mester, hat mir sehr geholfen bitte Lohn entsprechend anpassen
Excellent service and customs link was good too
Many thanks for the good work of Ms. Marcukova from the representative office for the Czech Republic and Slovakia. Thank you Gois Logistics.
All services were done on time and very correctly . Thanks 👍
Nagyon kedvesek voltak, és segítőkészek !!
best service
Bei Buchungen Frankreich-England ganz GUT Bei Buchungen Italien-Griechenland nicht so Gut, Bestätigung dauert ewig
Really helpful team and made our booking very straightforward.
nonostante qualche difficoltà per contattarli telefonicamente sono comunque molto efficienti anche per e-mail, veloci e precisi
Perfect service
Perfect communication!
Colaborare buna,echipa prompta si binevoitoare.De spreciat.Asa cresc afacerile,cu asemenea oameni
Eine super HILFE IMMER WIEDER GERNE 👌🏻👍🏻👍🏻👌🏻
huge thanks to Yanislav from BULGARIA
To be honest they are not perfect bower they are dam good at what they do
everythink ok
Polecam,sprawna obsługa oraz bardzo dobry kontakt na infolinii
Very helpful.
Great support from Gareth guiding me through the system and ensuring correct paperwork was in place.
Easy ferry booking and perfect contact center services.
Sister company Customslink let s down the service overall.
Un personal calificat și deosebit de respectuos!
Very helpful , polite and I was delt with in a professional manner
Quick and easy to arrange. Excellent customer support.
As easy as always, I may pay a little extra for my crossings but to have the ease of booking as and when I want and have the expertise help always at hand if need be, makes the little extra cost all worth it. THANK YOU ALL AT Freightlink. RWH . AWL PACKING SHIPPING & STORAGE
Flexible friendly and knowledgeable staff who can help guide with what can be a daunting experience.
Habe von dem Herr Umar Rama guten Angebot erhalten... Danke noch mal für den freundlichen Gespräch... S. Romme
Excellent service and very helpful with customs queries.
Herrn Umar Rama hat mir sehr freundlich und kompetent weitergeholfen. Vielen Dank dafür und gerne bis zum nächsten Mal
Es war schön einen deutschen Ansprechpartner zu haben. Herr Rama konnte alle Fragen kompetent und freundlich beantworten.
perfect service 👌 thank you Mr. Rama
Thank you for your support, Yanislav!
perfect! 👌
Thank you for the great support. I was very happy to talk with mr urma rama on german. Made it much easier to get all the informations i need. He was very polite and competent. For bookings in the future i will contact mr rama directly
It's ok, very quickly, good and simple Thank you
Ich habe mich heute mit Herr Rama telefoniert , die Kommunikation war sehr gut da der Herr war sehr nett und hat uns erklärt wegen die neue Optionen wir werden Zukunft unserem Fähre ticket und eure tunnelticket über Freightlink buchen. vielen lieben Dank für die Nette Gespräch. MfG Bouchaar
Great customer service. I was delighted to receive a call from Joe on my way to the Eurotunnel. He had taken the time to check my travel details and was after some missing information. His proactivity made everything very smooth when I arrived. Also a note of thanks to Patrick and Patrick with previous bookings / sailings.
Very helpful and professional staff and will happily use again.
Good service and nice agent Umar Rama!!!
Sehr schneller Anruf nach Registrierung, sehr netter und hilfreiche Kontakt mit Rückruf!
Great service and very helpfull staff
Alles Super
Thanks again
servizio ottimo
Many thanks to Mr Rama for helping. A german speaking guy is a really great help. Thanks so much.
Crossing was cheaper than booking direct with the ferry company. Staff were very helpful in responding to our queries as we had never booked as freight before for a one-off crossing with a commercial vehicle. Booking with Freightlink was especially useful as our booked sailing was cancelled at the last minute and it was extremely easy to swap to another carrier by phone at relatively short notice.
Had se customs issues anf staff were very helpful when I called for advice.
Hi Actually, three times called and tried talk to Joseph account manager, I couldn't and they said he call you back but he didn't, finally I spoke with Patrick and he helped me.
Once again Freightlink helped us with great service. Especially Mr. Umar Rama supported us very well again.
Great job
Daniel was mega helpful! There was an issue with our booking and now there isn't. Doesn't get better than that
First time using the freight side of Irish ferries a daunting prospect at first glance the paperwork seems endless, however first class assistants from your Team managed to get things sorted today before my departure early tomorrow.
Really easy to use and the correct options. If you have a question by email, you get quickly a helpfull answer. Thank you Yanislav Ivanov for all the help.
Alles bestens, der neue Account Manager für Deutschland, Herr Rama, macht seine Sache gut.
Good cooperative , if possible made reservation, kind that work polish people in your company , the best
Perfect customer service, many thanks to Mr. Rama
Umar is doing a really Great Job! Grateful that there is a german speaking colleague
Great customer service, many thanks to Mr. Rama.
Super Kundenservice, einfache Buchung. Auch nach der Buchung ist die Betreuung lückenlos und zuvorkommend
Das Telefonat mit Herrn Rama war sehr nett und super hilfreich. Gerne immer wieder. Vielen Dank, Umar.
Ivan's customer service is second to none. All issues resolved in a polite and professional manner and in super quick time. Freightlink should be used as an example of how to provide an excellent service to other service sectors.
ihr deutscher Mitarbeiter konnte mir endlich sehr kompetent helfen. mehrere Anrufe bei den englischsprachigen Kollegen waren bei dem komplexen Thema wenig hilfreich.
Simple to use booking process and very helpful staff.
Danke für guten Service in deutscher Sprache, bei den kompexen Anforderungen durch den Brexit sehr hilfreich! Thank you, Umar, very much!
Since we were assigned other vehicles and other times by the car rental company, we had to rebook the ferry several times. This all went smoothly, especially with the support of Mr. Rama. For us, but especially for our employees in the vehicles, it is perfect to have a German-speaking manager with Mr. Rama, who takes care of our concerns. Excellent service. We can recommend your company again at any time.
My Request was dealt with immediately and with great empathy. The member of staff was very knowledgeable and with great expertise resolved the issue and I had the necessary paperwork in my inbox within minutes Thank you
Freightlink have a great website , easy to use / book jobs , there is nothing additional i wished they had on their website. Our account manager , Joseph Horan is exceptional. Very helpful , responds to emails very quickly and never fails to resolve any issues.
Unkompliziertes buchen einer Fähre Bei der letzten Buchung gab es ein kleines Problem welches aber durch den Account Manager Profi haft gelöst wurde Danke Mr.Rama
👍👍👍👍👍👍👍👍👏👏
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Freight Link Solutions Ltd © 2023
Quarry Bank, Chorley Road, Walton le Dale, Preston, PR5 4JN, Reino Unido. Tel: +44 (0) 1772 368245 Registrado en Inglaterra: Número de compañía 04838153. Freightlink® es una marca registrada.
Quarry Bank, Chorley Road, Walton le Dale, Preston, PR5 4JN, Reino Unido. Tel: +44 (0) 1772 368245 Registrado en Inglaterra: Número de compañía 04838153. Freightlink® es una marca registrada.
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